Enmore Medical

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Terms and Conditions

1. Data Collection, Use and Storage

You consent to EMP collecting, using and storing any data You provide using this WebsiteThis will be used for the purposes of providing health care to You including providing health Services, conducting reviews, research and audits, marketing and to fulfil any legal requirementsThe Website contains links to other sites that are not affiliated or associated with, or controlled by EMP and EMP has no responsibility for their privacy practices and this Privacy Policy applies only to those parts of the Website within the control of EMP

2. Data Deletion Requests

You may request in writing that Your general details submitted in the forms hosted on this website be deletedYou are aware that medical data must be stored as per legal requirements for a minimum of 7 years for adults, or until You reach the age of 18 years for children

3. Data Sharing with Third Parties

EMP will not sell Your data to any Third PartyYou consent to Your data being shared with Third Party service providers if it is for service provision purposesYou consent to Your data being shared with a Third Party if required by law or subpoenasYou consent to Your data being shared with another health provider if it is part of the provision of health care

4. Consent for Contact

You give consent to be contacted by EMP for the purposes of health care and marketingYou may opt out at any time by informing the EMP in writing

5. Release EMP of Indemnity

You release EMP of all liability arising from Your use of this Website including but not limited to:- cyberattacks, hacks, data deletion or data loss- confidentiality breaches or data leaks- consequences of delays or cancellation of Services- conflicts or errors resulting in use/misuse of this Service, including but not limited to; missed or wrongly booked appointments, any negative experiences or outcomes resulting either from the appointment itself or from the check in process- events which were unforeseeable or out of EMP's controlEMP is not responsible for the content of any third party material appearing on the Website or any Third Party sites linked to the Website. Such information, advertisements or links are purely for information purposes only and are not endorsements by EMP as to the quality, accuracy or completeness of the third party information or sitesIf You decide to access any of the Third Party services or websites advertised or linked, You do so entirely at Your own risk and, as far as lawfully possible, EMP accepts no liability or responsibility for the actions or omissions of users of the Website or linked sites in relation to the content contained therein

6. Your Website Access, Property Use and Behaviour

You agree to use this Website in a careful and respectful mannerYou will not hack or attempt to disrupt the ServiceYou agree to be liable for any damages and costs arising from Your actions which lead to property damage and Service interruption, including opportunity costs as determined by EMPYou will be liable for any direct or indirect consequences of hyperlinking or framing and will fully indemnify EMP in respect of any loss or damage suffered by Your actionsYour access to the Website, Service and Practice may be revoked any time without warning by EMP for any reason but especially if You engage in behaviour which is considered threatening, harmful or dangerous as determined by EMP

7. Intellectual Property and Copyright

You agree not to breach intellectual property and copyright laws as it pertains to this Service and the Practice provided by EMPYou may not make any part of the Website available as part of another website by use of inline imaging, framing technologies or any other method of incorporating parts of the Website into another site without the prior written consent of EMP

8. Complaints Policies

Any complaints can be forwarded in writing to the Privacy and Complaints Officer whose details are below:The Practice ManagerEnmore Medical Practiceemppco@proton.meReplies will be actioned within 14 business days of receipt of the complaintYou may request a copy of these terms and conditions

9. Legal Proceedings

You agree not to initiate legal proceedings before first attempting to resolve matters directly with EMP, and not within 14 business days of the written complaint being sent to EMP

10. Definitions

For the purposes of these terms and conditions, the following definitions apply:Service - the health service provided by EMP to the patient including the check in processPractice - the EMPProperty - any physical or online item belonging to EMPEMP - the Enmore Medical Practice which is owned and operated by NCS Medical Services, 134-136 Enmore Rd ENMORE NSW 2042Website - limited to this website whose purpose is specifically for checking in to the Practice for in person appointmentsYou - the person using the Website to receive the Service

11. Applicable Laws

These Terms of use of the Website are governed by the laws of the State of New South Wales

12. General Terms of Use

By using this Website, you agree to the Terms. We may vary these Terms at any time without notice and, if we do, we will provide the updated version on this WebsiteIf you don't agree to these Terms and Conditions you must stop using and leave the Website

Last Updated 29/3/25

TERMS AND CONDITIONS

(c) 2025